Troubleshooting Microsoft Teams Room Calendar Issues

Published at February 4, 2021 ·  2 min read

Microsoft Teams Rooms - Cannot Fetch Calendar Recently found myself having to troubleshoot an issue with a couple of Microsoft Teams Rooms (MTR’s) at a customer that said “Cannot Fetch Calendar”. I started to go through the basics and thought I should document them for others and then reveal what we found. The basics: Ensure that you created the Exchange account correctly - I always start with this page when creating new MTR accounts: https://docs....

Speaking at Working Better with Microsoft Teams: Burnout

Published at December 16, 2020 ·  1 min read

Super honored and excited to share my thoughts on the topic of Burnout at the Working Better with Microsoft Teams Virtual Event (put on by Commsverse and UC Today). I first shared my story and thoughts on this topic just over a year ago at Microsoft Ignite 2019. Seems like more than 12-14 months ago now. Little did I know then that the topic that I was so passionate about would “double down” on us all with the year 2020....

MDM Terms of Use Issue

Published at December 8, 2020 ·  1 min read

Ok, this post is about an issue that took me longer to fix than it probably should have. I was trying to Azure AD Join (AADJ) a machine to our Azure AD and it kept failing. It was giving me the following error: Specifically, it states “Looks like we can’t connect to the URL for your organization’s MDM terms of use.” I spent a bit of time searching on what could be causing this issue....

A step away from social

Published at November 24, 2020 ·  3 min read

You might be wondering what this post is all about. Well, you may or may not have noticed, but I’ve been pretty quiet on social media lately. This year has been crazy. Earlier in the year, I saw a few folks I follow decide to take a break from social and left for months. I understood at the time how one could be burned out and need to step away....

Teams Tip Tuesday - How to Remove Yourself from a Team

Published at October 13, 2020 ·  1 min read

Microsoft Teams Tip Tuesday - How to Remove Yourself from a Team This post stems from something I got to witness a few weeks back. I was on the receiving end of an email blast from someone asking to be removed from a Team that we were both in. The part that makes this interesting is that there are like 1000+ other members of the Team and everyone got blasted by the email....

Microsoft Teams Live Events Attendee Tracker

Published at July 22, 2020 ·  2 min read

Microsoft Teams Live Events Recently, I have been helping an organization with a public webinar/briefing that they are doing. They chose Microsoft Teams Live Events which is how I ended up getting connected with them. For their event, they would have people from all over coming to the webinar. Naturally, this meant that we chose for the event to Public: When discussing how this would work with the customer, it came to light that they really needed to track who actually attended the webinar....

BSSID Wildcards for Emergency Services in Microsoft Teams

Published at July 16, 2020 ·  4 min read

When deploying Microsoft Teams Phone System, a critical piece is ensuring users can dial Emergency Services. How to do that is not the point of this post (though, look for a post on that soon). The point of this post is to call out a few things around using a BSSID to determine where a user is located. What is a BSSID First, what is a BSSID? The BSSID is the Basic Service Set Identifier....

Microsoft Teams, Poly Devices and Remote Packet Capture

Published at January 22, 2020 ·  4 min read

This is one of those posts where I’m sharing more for me to come back and find later. I was working with a customer and got asked about QoS and ports. I had previously looked into this and then as one does, let life get in the way (evidently starting a business takes effort, who knew?) and I never got around to doing the network traces. So, today, I fired up my trusty old friend, Wireshark in order to watch was happening....

Speaking at Microsoft Ignite the Tour Toronto

Published at December 19, 2019 ·  1 min read

Very pleased to be able to say that I’ll be speaking at Microsoft Ignite the Tour in Toronto on January 8th and 9th, 2020! If you are in the area, hopefully you are registered as the event is currently waitlisted. If you are registered and going, I hope you will try to find me and say hi! My sessions are: ADM20 - Addressing top management issues with user and groups ADM31 - Role-based access control in Microsoft 365: Improve your operations and security posture My sessions are both on January 8th but I’ll be at the event both days....

3PIP Phone and Online update required

Published at December 17, 2019 ·  2 min read

UPDATE 1/14/2020: Deadline extended to July 15th, 2020 https://techcommunity.microsoft.com/t5/skype-for-business-blog/oauth-2-0-and-third-party-application-id-timeline-extended-to/ba-p/482876 This is one of those posts that probably feels like it might be late. Microsoft announced way back in April that 3PIP phones would need to be updated due to a change in the Application ID because of the implementation of OAUTH 2.0. Everyone should be happy that Microsoft is focused on implementing new and improved security features. That said, this one has the impact that companies NEED to update the firmware of their handsets and take a specific action....