Resource Accounts in Microsoft Teams and how they affect Auto Attendants and Call Queues (new, maybe?)

Published at April 26, 2019 ·  3 min read

UPDATE 7/24/2019:┬áThe new license model has been released. Please reference https://docs.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/virtual-user for guidance. This might be one of those classic “Adam” moments. Maybe this has been this way and I’m only waking up to it now. That said, I have found in life, that if I have a question or a view, I’m usually not the only one who has it. So here goes. Had someone bring this link up to me recently (HT to Randy, he’ll know who he is): https://docs....