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Archive 2014

October COUCUG meeting on 10/30

Published at October 27, 2014 ·  1 min read

If you are in the Denver, CO area on Thursday (10⁄30), you should come join us at the October Colorado UC User Group (COUCUG) meeting. We have a great line up of speakers! Topics are Lync with Office 365 UM and Lync Contact Center. We have a ton of give aways from our sponsors too! We will be giving away a tablet, Jabra headsets and more! Please visit www.coucug.org to learn more and to RSVP....


Lync Invoke-CsBackupServiceSync and No Central Management Services

Published at September 9, 2014 ·  1 min read

Working with larger Lync deployments, I have run into this a few times where we need to force the Backup Service using Invoke-CsBackupServiceSync and we get the message “No Central Management services were found for the pool you specified to backup.” The first time I saw it, it made me pause but I noticed something, it wasn’t an error. Errors always display in red. I went back to Technet and read about the cmdlet....


High CPU after Publishing Lync Topology

Published at August 26, 2014 ·  2 min read

I have now experienced this issue at two different clients so I thought I would share how we are handling it in case others are experiencing it. Background: After you publish a Lync topology where you add and/or delete and object, you see the CPU utilization spike to 100% across all of your front-ends. This issue has been around awhile. Ken Lasko talked about it on his blog (http://ucken.blogspot.com/2014/01/high-processor-utilization-on-lync-2013.html) back in January of 2014....


August 28th COUCUG Meeting

Published at August 12, 2014 ·  1 min read

The August meeting is just over two weeks away! Come hear about Attendant Pro from Landis Computer and enter to win a Plantronics headset. We’ll be kicking things off at 4pm and we’ll go til 6pm. Food and drink is being supplied by Matt Landis and Landis Computer. You can RSVP and get more details at www.coucug.org. We hope to see you there!...


My thoughts on the Microsoft Unified Technology Event

Published at July 22, 2014 ·  3 min read

Yesterday, Microsoft announced that they are not doing the smaller, product centric events like Microsoft Exchange Conference (MEC) or LyncConf. They are switching to a Unified Technology Event which will be next May in Chicago. You can read the announcement here: http://blogs.office.com/2014/07/21/microsofts-unified-technology-event-for-enterprises/. This news isn’t all that surprising, combining efforts has to be a great way to save money and more efficient from a planning standpoint. I have to admit, I’m sad to see LyncConf go....


Lync and Site specific Simple URL's

Published at June 10, 2014 ·  2 min read

We recently had a requirement when deploying a new Lync 2013 pool to give a Site/Region their own Simple URL’s. I knew this could be done and it’s always easier when doing it during the deployment but this was the first time I had ever had to do it when the site had been running for awhile on Lync 2010 and using the Global Simple URL’s. Our requirement was to go from using the Global Simple URL (meet....


Lync 2013 Trunks and EnableFastFailover

Published at June 3, 2014 ·  2 min read

This post was inspired by a troubleshooting session that happened just before the long Memorial Day Weekend here in the states. We had just moved our pilot users over to our Lync 2013 pool a day before when they started reporting issues calling certain numbers. What was interesting was not all calls were failing. Only international calls and a few mobiles were failing. National calls were working fine. Nothing changed call flow-wise so it had me a bit stumped....


Jabra Motion UC Battery Life Report

Published at May 22, 2014 ·  2 min read

Awhile back I was given a Jabra Motion UC headset to test and work with to review. You can read my initial thoughts here: http://phyler.wordpress.com/2014/02/05/jabra-motion-uc-initial-thoughts/ After using this now for a few months, I thought I would report on the battery life. Jabra released an update in mid-April that extends the battery life to 8 hours but I wasn’t seeing anywhere close to that so I contacted their support and we worked through it and found a few things....


May COUCUG Meeting

Published at May 15, 2014 ·  1 min read

The May meeting for the Colorado UC User Group is just around the corner on the 29th from 4-6pm. Come listen to Exchange MVP Jason Sherry (@jasonsherry) speak about Exchange Cross-forest migrations. You can get more details and RSVP at www.coucug.org....


Support your local Lync User Group

Published at April 30, 2014 ·  2 min read

The last full week of April we saw many people from around the US gather to participate in local user group events. As a leader of the Colorado Unified Communications User Group (COUCUG), I am ecstatic to see the success and engagement growing for all of the local communities. If you are not involved in a local user group, I believe you should be. The local user groups are not a place where people should be bored listening to a sales pitch....


Reflections on Best of #Lync Conf Denver #COUCUG

Published at April 25, 2014 ·  3 min read

Yesterday, (April 24th), was the Best of Lync Conference Denver. As a leader of the Colorado Unified Communications User Group, I was involved in the planning, setup and execution of putting this event on. I wanted to take a moment to reflect on what we accomplished. First, we had a goal of 40 attendees. We ended up with 48 or 49 plus the sponsors and leaders of the user group for a grand total of 58....


COUCUG Feb Meeting - Identity Management and #Office365

Published at February 25, 2014 ·  1 min read

For folks in the Denver area, the February meeting of the Colorado UC User Group is this Thursday (2⁄27) from 4-6pm at the Microsoft offices in the DTC. We are going to be discussing Identity Management with Office365. This is an important topic if you are wanting to utilize Office365 with Single Sign-on or if you are running (or going to run) a Hybrid setup. You can find out more and RSVP at www....


Jabra Motion UC [Initial Thoughts]

Published at February 5, 2014 ·  4 min read

The good folks at Jabra sent me a stack of devices that I will be working my way through. This is my first impressions with the Jabra Motion UC device. My day job requires me to be on the phone a lot. I work from home most days and use a headset or speaker phone for an average of 4-5 hours per day. A good headset and a speaker phone are a must....


Find #Lync Versions

Published at January 21, 2014 ·  2 min read

Awhile back, a tool called Find Lync Versions was released. This tool was pretty helpful in finding out what versions of Lync were registering to a server. For me specifically, it helped me find a bunch of old CX700 phones that were connecting with OCS versions of Lync Phone Edition. I recently went to find it again and the site that it was hosted on was gone. I used the Way Back Machine and an old copy I had to use it again recently....


#Lync Conferencing Anonymous User Time-out

Published at January 16, 2014 ·  2 min read

Ran into this awhile back and documented it in my “To Blog” note pile. Client wanted to know how long someone who isn’t the meeting owner (i.e. a guest from another company) could stay in a meeting before they were kicked out if the meeting owner (aka Presenter) dropped. I found this article on Technet: http://technet.microsoft.com/en-us/library/gg398340.aspx and it explained the following: AnonymousUserGracePeriod: Represents the amount of time an anonymous (unauthenticated) user can remain in a meeting without an authenticated user being present in that same meeting....


Lync Debugging Tools updated

Published at January 14, 2014 ·  1 min read

My good friend Jonathan McKinney originally posted this article about the Lync Debugging tools: http://blog.lyncdialog.com/2013/03/inboundrouting-and-outboundrouting-does.html In the article he notes that you should copy the default.tmx file from C:\Common Files\Microsoft Lync Server 2013\Tracing to the folder where the Debugging tools are installed as the default.tmx file that shipped with the Debugging Tools was only ~5Mb in size. Well, I was following this advice as I always do and when I noticed that on this fresh install of the Debug tools, the default....


COUCUG January Meeting (1/30)

Published at January 13, 2014 ·  1 min read

The January meeting of the Colorado Unified Communications User Group (COUCUG) will be held on January 30th from 4-6pm at the Microsoft offices in the DTC. Plantronics will be sponsoring the meeting and will be providing food and drinks. Our topics this month are: * Lync Meeting Etiquette * Deploying Lync Voice Please RSVP at www.coucug.org so we can bring in the right amount of food. We’re looking forward to a great year with lots of great topics and hope you will join us....