Microsoft Teams Tip Tuesday - Use Status Message in Guest Tenants

Published at December 14, 2021 ·  2 min read

This is one of those “why didn’t I think about that” types of things. As someone who works with many different companies (both as a partner or customer relationship), I get invited to lots of tenants to participate as a guest. One of the challenges of this, is that if someone from that organization tries to message me directly, many times it ends up going to the Guest account in their tenant instead of to my External account that I am in 99....

Enable Light Bar for Crestron Teams Panel

Published at April 27, 2021 ·  2 min read

This is a very quick, easy post. Recently, I received a Crestron Teams Panel (model TSS-1070-T-B-S-LB Kit). This device is for the outside of a room so your co-workers can see what the schedule is for the room. One of the very cool parts of the device is the light bar that goes with it. It allows you to see at a glimpse as you are walking down the hall whether the room is available or not....

Troubleshooting Microsoft Teams Room Calendar Issues

Published at February 4, 2021 ·  2 min read

Microsoft Teams Rooms - Cannot Fetch Calendar Recently found myself having to troubleshoot an issue with a couple of Microsoft Teams Rooms (MTR’s) at a customer that said “Cannot Fetch Calendar”. I started to go through the basics and thought I should document them for others and then reveal what we found. The basics: Ensure that you created the Exchange account correctly - I always start with this page when creating new MTR accounts: https://docs....

Teams Tip Tuesday - How to Remove Yourself from a Team

Published at October 13, 2020 ·  1 min read

Microsoft Teams Tip Tuesday - How to Remove Yourself from a Team This post stems from something I got to witness a few weeks back. I was on the receiving end of an email blast from someone asking to be removed from a Team that we were both in. The part that makes this interesting is that there are like 1000+ other members of the Team and everyone got blasted by the email....

Microsoft Teams Live Events Attendee Tracker

Published at July 22, 2020 ·  2 min read

Microsoft Teams Live Events Recently, I have been helping an organization with a public webinar/briefing that they are doing. They chose Microsoft Teams Live Events which is how I ended up getting connected with them. For their event, they would have people from all over coming to the webinar. Naturally, this meant that we chose for the event to Public: When discussing how this would work with the customer, it came to light that they really needed to track who actually attended the webinar....

BSSID Wildcards for Emergency Services in Microsoft Teams

Published at July 16, 2020 ·  4 min read

When deploying Microsoft Teams Phone System, a critical piece is ensuring users can dial Emergency Services. How to do that is not the point of this post (though, look for a post on that soon). The point of this post is to call out a few things around using a BSSID to determine where a user is located. What is a BSSID First, what is a BSSID? The BSSID is the Basic Service Set Identifier....

Microsoft Teams, Poly Devices and Remote Packet Capture

Published at January 22, 2020 ·  4 min read

This is one of those posts where I’m sharing more for me to come back and find later. I was working with a customer and got asked about QoS and ports. I had previously looked into this and then as one does, let life get in the way (evidently starting a business takes effort, who knew?) and I never got around to doing the network traces. So, today, I fired up my trusty old friend, Wireshark in order to watch was happening....

Speaking at Microsoft Ignite the Tour Toronto

Published at December 19, 2019 ·  1 min read

Very pleased to be able to say that I’ll be speaking at Microsoft Ignite the Tour in Toronto on January 8th and 9th, 2020! If you are in the area, hopefully you are registered as the event is currently waitlisted. If you are registered and going, I hope you will try to find me and say hi! My sessions are: ADM20 - Addressing top management issues with user and groups ADM31 - Role-based access control in Microsoft 365: Improve your operations and security posture My sessions are both on January 8th but I’ll be at the event both days....

3PIP Phone and Online update required

Published at December 17, 2019 ·  2 min read

UPDATE 1/14/2020: Deadline extended to July 15th, 2020 https://techcommunity.microsoft.com/t5/skype-for-business-blog/oauth-2-0-and-third-party-application-id-timeline-extended-to/ba-p/482876 This is one of those posts that probably feels like it might be late. Microsoft announced way back in April that 3PIP phones would need to be updated due to a change in the Application ID because of the implementation of OAUTH 2.0. Everyone should be happy that Microsoft is focused on implementing new and improved security features. That said, this one has the impact that companies NEED to update the firmware of their handsets and take a specific action....

Outlook Meeting Setting

Published at September 6, 2019 ·  1 min read

This is just a quick tip of the day. Having just changed company’s, I was re-setting up my Outlook profile, you know, adding my signature, etc. when I remembered this setting about meetings that I believe everyone should set: We’ve all had it happen where we get booked in back to back to back to back meetings, right? No, just me? Anyway, by utilizing this setting, whenever I book a meeting that is 30 min, it only books for 25....

Microsoft Teams and Call-me Back Changes

Published at August 6, 2019 ·  3 min read

Was tipped off to this from a friend. For a long time, we’ve had the Call-me back feature as part of Teams. Microsoft has stated it would change several times over the past year or so, but it looks like it is finally going to happen: Customers have been provided a complimentary dial-out capability that will end on November 30, 2019. Beginning December 1, 2019, each Audio Conferencing subscription provides 60 minutes per user per month that can be used to dial out to non-premium numbers in ANY of the Zone A countries as described in this document....

Microsoft Teams Adoption and the Impact of Emotions

Published at July 25, 2019 ·  3 min read

Lately, I’ve found myself studying the science of Adoption and Change Management (ACM). Mainly because Microsoft Teams is a pretty big foundational shift from how we’ve done things in the OCS/Lync/Skype world in some ways. In other ways, we’re faced with the same ACM struggles as OCS/Lync/Skype of simply getting the users to understand the software and how it can improve their lives. I had two things happen to me today that compelled me to write this article....

Resource Accounts in Microsoft Teams and how they affect Auto Attendants and Call Queues (new, maybe?)

Published at April 26, 2019 ·  3 min read

UPDATE 7/24/2019: The new license model has been released. Please reference https://docs.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/virtual-user for guidance. This might be one of those classic “Adam” moments. Maybe this has been this way and I’m only waking up to it now. That said, I have found in life, that if I have a question or a view, I’m usually not the only one who has it. So here goes. Had someone bring this link up to me recently (HT to Randy, he’ll know who he is): https://docs....

Microsoft Teams Tip Tuesday - Give more context!

Published at December 18, 2018 ·  2 min read

This tip is somewhat based on last week’s tip. When posting a conversation into a Microsoft Teams channel, give as much context as possible. If you are posting a link, tell what the link is about, don’t just post the link. Also, tag people if you want them to see it specifically. Many times, we post things in a Channel and it ultimately just becomes a large “junk” drawer of content....

Microsoft Teams - Teams Meeting Outlook plug-in not showing

Published at August 4, 2017 ·  1 min read

This is just a quick tip on how I fixed an issue with the Microsoft Teams “Teams Meeting” Outlook plug-in not showing up. If you have the Teams client installed, then in Outlook, you should get “Teams Meeting” under the New Items list. Here is what I was seeing: What I should have seen is: After ensuring the Teams Meeting plugin was installed by looking in %LocalAppData%\Microsoft\TeamsMeetingAddin, I uninstalled and re-installed the desktop client (also closed and re-opened Outlook after this) but this had no affect....